Privacy Policy

Last updated: 4 November 2026

Mimosa Cafe (“Mimosa”, “we”, “us”) respects your privacy. This policy explains what personal information we collect, how we use it, who we share it with and the choices you have. It applies to our website cafemimosa.com.au, our online bookings, gift cards, online orders, catering enquiries and our social media pages.

1. Information we collect

  • Bookings: your name, email, phone number, number of guests, date and time, service (for example Bottomless Brunch), and any notes you give us such as dietary requirements or celebrations. For bottomless bookings we take a card pre-authorisation; card details are entered into and handled by our booking and payment providers, not stored by us.
  • Catering, enquiries and events: your name, contact details, delivery address and order details.
  • Gift cards and online orders: purchaser and recipient details and order information, processed by our gift card and online ordering providers.
  • Payments in the cafe: processed by our payment provider. We do not keep full card numbers.
  • Website and advertising information: when you visit our website or booking page we and our partners collect information such as pages viewed, booking steps completed, device and browser type, approximate location and cookie identifiers (see section 4).

Dietary or allergy information you choose to give us is used only to prepare your visit safely.

2. How we use your information

  • To take, confirm, manage and remind you about bookings, orders and gift cards.
  • To apply our booking terms, including no-show and late-cancellation charges for bottomless bookings.
  • To respond to your enquiries and feedback.
  • To understand how people use our website and booking page, and to improve them.
  • To measure and improve our advertising on Facebook, Instagram and Google, including showing our ads to people who may be interested in Mimosa.
  • To send you news and offers, only where you have agreed to receive them. You can unsubscribe at any time.
  • To meet our legal obligations.

3. Who we share it with

We do not sell or rent your personal information. We share it only with service providers who help us run the cafe, such as:

  • Now Book It (table bookings and gift cards) and its payment processor;
  • Square (payments and online ordering);
  • Meta Platforms (Facebook and Instagram) and Google (analytics, maps and advertising);
  • our website hosting, email and IT providers.

Some of these providers store or process information outside Australia, including in the United States. We use reputable providers and expect them to protect your information.

4. Cookies, Meta Pixel and Google Analytics

Our website and our Now Book It booking page use cookies and similar technologies, including:

  • Meta Pixel – tells Meta when someone visits our website or completes booking steps, so we can measure whether our Facebook and Instagram ads lead to bookings and show ads to relevant audiences.
  • Google Analytics – helps us understand how visitors use our website.
  • Google Maps – shows our location on the website.

These tools may collect information such as your IP address, device details, pages visited and actions taken. Meta and Google use this information under their own privacy policies.

Your choices: you can block or delete cookies in your browser settings; manage how Meta uses information for ads in your Facebook or Instagram settings (Settings > Accounts Center > Ad preferences); and opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on. Blocking cookies will not stop you from booking a table.

5. Keeping your information safe

We take reasonable steps to protect your personal information from misuse, loss and unauthorised access. Our website uses an encrypted (SSL) connection, and only staff who need booking details to serve you can see them. We keep information only for as long as we need it for the purposes above or as required by law.

6. Access, correction and complaints

You can ask to see or correct the personal information we hold about you, ask us to delete it, or raise a privacy concern by emailing hello@cafemimosa.com.au or calling (08) 6364 3546. We will respond within a reasonable time. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at www.oaic.gov.au.

7. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.

Contact

Mimosa Cafe, 1 Forrest Street, Subiaco WA 6008
Email: hello@cafemimosa.com.au · Phone: (08) 6364 3546